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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marge Ehlers

Marge Ehlers

July 7, 2026

5  out of  5
rating by Marge Ehlers
"Brenda was awesome and took care of my needs immediately! You never know how good your insurance agency is until you need it!"
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Judy LeCrone

June 10, 2026

5  out of  5
rating by Judy LeCrone
"Been with them for about while and have no complaints. Izzy is great"
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David Myers

June 10, 2026

5  out of  5
rating by David Myers
"I have worked with the Spachman agency for years and appreciate their willingness to always go the extra mile. We worked to combine our insurance after getting married and J8mmy worked to make sure we had all the correct coverages."
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Andrea Greening Milosch

May 28, 2026

5  out of  5
rating by Andrea Greening Milosch
"Super easy to work with, quick, great pricing, Chase was super helpful!"
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Rohit Pandit

May 11, 2026

5  out of  5
rating by Rohit Pandit
"Jim and his team is fantastic. Just moved to State Farm insurance for all my insurance needs and worked with
Izabelle Mitra. She is such a pleasure to work with, thorough professional, prompt, courteous and very helpful. Had my entire requirements sorted quick and well covered with great suggestions. Very happy to work with them and would highly recommend them."
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Monalisa Lamptey

May 7, 2026

5  out of  5
rating by Monalisa Lamptey
"Five-star service! The customer representative was extremely helpful and explained everything perfectly. She made the insurance registration process quick and easy. I really appreciate the great customer support!"
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Sara Mallow

May 1, 2026

5  out of  5
rating by Sara Mallow
"I highly recommend working with this agency. Chase Rainwater did a wonderful job getting my insurance lined up for my new house as well as for two cars. Saved me $200 on my car insurance. Excellent prompt service. He went out of his way to make sure everything was done in time for my closing. A kind and friendly experience."
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Kellen Amble

April 21, 2026

5  out of  5
rating by Kellen Amble
"Without a doubt the #1 agency in America. Best service you will ever get in your life!"
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Brenda King

April 10, 2026

5  out of  5
rating by Brenda King
"Great person to talk to"
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Jess Connell

March 3, 2026

5  out of  5
rating by Jess Connell
"Jamie has been such an amazing person to work with. She is always super polite and professional, always answers questions when we have any and reflects wonderfully as how a company should treat their customers. Sam was just as amazing and professional when I briefly spoke with her. I would highly recommend State Farm to friends and family because of these two agents."
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Doug Smith

February 13, 2026

5  out of  5
rating by Doug Smith
"I was helped by a friendly and professional staff. Even though I created the problem the staff was only Interested in resolving the problem."
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Dylan Grove

January 26, 2026

5  out of  5
rating by Dylan Grove
"Lisa was very helpful with assisting me in sorting out a recent claim, which can be a stressful process. The staff has always been very helpful when I have questions about my coverages and product needs!"
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Seena Bhende

January 23, 2026

5  out of  5
rating by Seena Bhende
"Jim and his team are amazing. They’ve helped us with our insurance needs for over 25 years now. We recently needed help with my son’s auto claim and Lisa Petropolis was outstanding! Lisa made the process smooth and stress-free. Truly appreciate Lisa and everyone at Jim’s office!"
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Edgar Kolb

December 12, 2025

5  out of  5
rating by Edgar Kolb
"Always friendly and helpful. Answers questions satisfactory"
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Emmanuel Ghartey

December 10, 2025

5  out of  5
rating by Emmanuel Ghartey
"Great customer service .Jim is a good person and easy to talk to , very helpful and responsive"
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Elise West

December 10, 2025

5  out of  5
rating by Elise West
"Mitch was warm and very helpful when I went in to manage my dad's affairs after his passing. He moved things around to get me in on the day I requested and was so friendly and supportive throughout the whole meeting. I'll definitely continue going to Spachman's office and requesting to work with Mitch going forward."
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Kailey Zalucha

November 13, 2025

5  out of  5
rating by Kailey Zalucha
"This office has taken care of us and our family amazingly well for a very long time. Jimmy had been absolutely wonderful to work with. Thank you!!"
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Ricardo Baez

October 31, 2025

5  out of  5
rating by Ricardo Baez
"Jimmy was very helpful and friendly. Appreciate his outstanding customer service"
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Kevib Smith

October 30, 2025

5  out of  5
rating by Kevib Smith
"Mitch gave me a call. I figured I'd listen to what he had to say. He took my rate from $240 a month to $99"
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Douglas Augstin

October 30, 2025

5  out of  5
rating by Douglas Augstin
"Treated me great like we have known each other for years"
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Marty Rebbec

October 29, 2025

5  out of  5
rating by Marty Rebbec
"Jimmy listened to my needs and desires as far as coverage, deductibles and such. He made a competitive proposal and I decided to insure thru his agency."
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vanda licht

October 24, 2025

5  out of  5
rating by vanda licht
"Always willing to accommodate, answer questions and provide information or documents promptly. Highly recommend this agent and staff!"
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Laura Thacker

October 14, 2025

5  out of  5
rating by Laura Thacker
"Mitch was very helpful and kind"
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E Babin

September 16, 2025

5  out of  5
rating by E Babin
"Dealing with some complicated issues, Laurie has been a delight to work with. I have had so many questions, and she has been so willing to hold my hand through it all. Her care in handling everything really made the experience more personal, just reaffirming my choice in using Jim's office. Laurie has been incredibly professional, and knowledgeable in her field to be able to not only assist but to thoroughly explain the process I am going through."
Profile photo of Kyle Thomas

Kyle Thomas

September 12, 2025

5  out of  5
rating by Kyle Thomas
"There's a reason this agent's office has a 5 star rating with as many reviews as they have. They're knowledgeable, fast, kind, and helpful. I've worked with this agent for many years and have never had a complaint."